Many of our landlords have been with us since the inception of the company. Such longevity is a testament to the efficiency and integrity of our services.

Here are just a few of the comments we have received:

Thank you also for all your hard work on my behalf managing the property for the past, what, 15 years. It’s been a pleasuring working with you and extremely reassuring to know that you’ve been available to take care of the property. I’ve never regretted my decision to choose a local agency like Property Matters to manage the house, rather than a large chain – it’s the personal approach that’s appreciated.

JP - April 2022

It was a pleasant dealing with property matters that made my stay there more memorable.


Looking to get in touch with you again.


SKS - September 2017

Perfect! Please go straight to your manager and advise them that client happiness has been achieved. Well done and thank you.

HS - January 2017

Thank you very much for your thorough answer! I'm very satisfied with the answers you have provided and with the services Property Matters is able to provide. May I say that of the few agencies that I have contacted, you have been the most professional and the most helpful. I'm feeling very reassured by your good advise. I am therefore well decided to chose you as the agent that will deal with the flat - it was my first option anyway as I remember walking by you everyday the few years I have lived on the premises.


IH (October 2010)

Thank you for all your help during our stay in the flat.

You've been the best and kindest and helpful estate agents and made our staying in the flat a pleasure and lovely adventure.
Keep up the good work !

O & N - [55] (JAN 16)

I would like to take this opportunity to thank you, Property Matters and .............. for your help and support. I wish you the very best for the future. When I start looking for property again I will be in touch.

JC (December 2015)

Yet another year. Many thanks for all your hard works that keeps the properties running without a problem.

November 2015

I would like to thank you and Property Matters for such a helpful and professional service. Justin C

(November 2015)

I hope this begins a long and fruitful relationship between ourselves, and so far I have been very impressed and very happy with you all approach. I very much hope this continues. Thank you for all your hard work done in such an enthusiastic fashion. As I say, I very much appreciate your energy and kindness .

Wow. That's some service. Thanks

Your team perform a fantastic job, and I have complete faith in what you do.  Keep on doing it!

KP (June 2015)

I just wanted to add a personal thank you for all your help with this, as with many things down the years. HS & SH May 2015

Property Matters have produced miracles for me. They have managed flat for twelve years, and they kept it rented ALL THE TIME. In eleven years I had my flat empty for only one week. Can you believe it?! In addition, the tenants have been very responsible and kind. Property Matters has been a joy to work with. All my tenants have been very satisfied with them. The team replaced and moved my furniture at affordable rates. The contractors they hire are honest, hard working, and affordable. It just does not get much better than this.  Elena P  Dec 14

" Property Matters has been really cooperative, friendly, and supportive, from the time we moved in to the time we left. Throughout the process, Clive, Mo, and Ben have answered all our queries, resolved all issues with immediate effect, and were non intrusive, which was greatly appreciated. I would strongly recommend Property Matters to anyone who plans to buy or rent a property anytime soon.

"I have always received excellent advice and service from Property Matters."

"I have been with Property Matters since 1997 and have always found them to be open,honest, and very helpful.They are knowledgable regarding current rent levels and very professional with paperwork.I am not planning on changing agents."

"A small agent operates in a client-friendly manner, staffs work closely with little hierarchy and so can get things sorted relatively quickly and effectively. Used them before when I was a tenant. Now they manages my property. "

"very good relations"

"I have been dealing with Property Matters relatively not that long, just under a year. I bought the property and have been renting it out through them. Overall I am happy with the agency and intend to continue using their services."

"Property Matters people are Excellent. I have been with them since 1981"

"I obtained this tenancy as the result of a landlord giving backward to the agency. In the circumstances, the agents were very helpful and co-operative to achieve a positive outcome."

"Property Matters have looked after our property for over 20 years in a very professional and trustworthy manner."

"The whole team at Property Matters were amazing. Very friendly and beyond helpful. Can't speak highly enough of them. It was my first time moving into my own flat so I was very inexperienced and a little nervous. The guys explained everything that had to be done in order to move and in a way that was easy to understand and filled me with confidence. Whilst living in the flat I was made to feel that I could call for help or advise anytime, day or night."

"Excellent service in all respects. Very helpful and friendly. I would definitely work with them again."

"I have previously used 'Foxtons' and 'Alex Neil' renting in the same area of E14 and I would not recommend these firms as they no other thought than to take your money. with 'Property Matters' i have experienced a professional service with a friendly and lnowledgeable staff. i would definately recommend PM, based on my experience thus far."

Thanks a lot ... throughout my tenancy you have provided excellent service and assistance.

AG (January 2014)

Many thanks, you have achieved much more than I was expecting in a much shorter time and this is much appreciated.

JG (July 2013)

Great! Thank you so much and please pass my thanks to ... for excellent work as usual.

MK (January 2013)

It was very pleasant stay at ... you were very kind and helpful during our stay.Thank you for that!  We'll meet you personally to thank you!

VV (January 2013)

Thank you again and happy 2013 to you and your wonderful team.

EP (January 2013)

This is fantastic. I could not be more pleased.

EP (October 2012)

Would like to thank you for your prompt assistance as always, I highly appreciate it. I must tell Clive that you are doing an excellent job.

NM (September 2012)

That's great Ben. Thanks very much - appreciate it.

IB (September 2012)

Please let me take this opportunity to thank you for all the help you give during our stay in this property. You have been very professional, pleasant and helpful! And I will surely recommend you for our friends and colleagues live at Isle of Dogs.

ML (March 2012)

Thank you very much for your prompt work in keeping the property rented for us!

ME (March 2012)

Thank you very much for your kind help during the two years renting.

LL (February 2012)

Many thanks for all your work on the property to keep it up and getting rented this fast!

ME (February 2012)

Thanks guys for the business you’ve given us so far – it’s much appreciated and its true to say we’re really enjoying the relationship here at ... – I hope it’s a mutual feeling and I look forward to us all moving forward together.

TS (February 2012)

Once again thanks Ben for the funtastic service and support provided by you during our stay in the apartment for 2 years.

VN  (November 2011)

I am giving you this... because of the excellent work that your colleagues did on letting the garage.

MB (March 14)

Thanks a lot for what you have done so far. It is all brilliant. Nice to deal with honorable people.

MN (November 2013)

I'm very impressed by your passion and effort trying to help us through, would like to continue use your service and will definitely recommend to friends and people.

CY (May 2013)

Thank you very much for sorting this out. I was indeed worried if this could be fixed as it's Christmas period and the storm certainly didn't help. But you've done it, so really appreciated! ...and I wanted to take the opportunity to say thank you for all your endeavours and kind deeds. Sometimes words get lost on emails and we are both very grateful for all your help.

HT (December 2013)

I want to say thank you for sorting this issue out. We are both very grateful, thank you.

EH (December 2013)

Thank you very much for sorting this out. I was indeed worried if this could be fixed as it's Christmas period and the storm certainly didn't help. But you've done it, so really appreciated! ......and I wanted to take the opportunity to say thank you for all your endeavours and kind deeds. Sometimes words get lost on emails and we are both very grateful for all your help.

HT (December 2013)

We the tenants at no ... thank you all for addressing this matter in efforts to reach an amicable solution.  We are very appreciative of the high standard of customer service and prompt action in correspondence between all parties.

ST (February 2014)

Thanks... for your immediate action.

DL (September 2013)

I can only speak as I find & I have been in a mountpoint managed area for over 20 years, never had anything but sensible advice & good service.

BC (August 2013)

Manhole fixed nicely, and promptly, many thanks.

GT (August 2013)

Thank you for all of your good work.

KP (July 2013)

Many thanks as usual for your excellent service.

AB (February 2014)

Thank you for attending to the problem so efficiently.

NF (January 2014)

I am pleased you have got an offer on the flat and that has been due to you being very diligent and persistent.

SH (February 2014)